Understand every customer
Keel Insights brings technical, operational, security, service, commercial, and business context into one continuously updated customer model.
- Connected customer evidence
- Shared operational context
- MSP-wide visibility
The intelligence and automation layer for the autonomous MSP
Keel MSP Build an MSP that runs itself—under your control.
Keel MSP connects the systems already running your business, creates a living understanding of every managed customer, and turns that intelligence into governed action across the client lifecycle.
Powered by Keel Insights. Built for MSP owners, service leaders, technical alignment teams, vCIOs, and technicians.
Connect the systems already running your MSP
Microsoft 365
ConnectWise
NinjaOne
Datto
Auvik
Cove
KnowBe4
Cisco Umbrella
Stop running your MSP by hand
Growth should not require more people to connect more tools and repeat more work.
Every new customer adds tickets, reviews, standards, documentation, billing checks, reports, configuration work, and operational complexity. Most MSPs still depend on people to move information between systems and make sure the next step happens. Keel turns that fragmented work into one connected operating model.
Before
Disconnected tools, manual handoffs, reactive work.
With Keel
Shared intelligence, governed automation, human control.
One operating system for every customer
Understand what is happening. Decide what comes next. Automate the work.
Keel connects what your systems know, evaluates it in the context of your standards and services, and coordinates the next approved action.
Determine what happens next
Keel evaluates each customer against your standards, services, policies, risks, and strategic priorities—then identifies where attention is needed.
- Exceptions and configuration drift
- Prioritized risks and recommendations
- Clear ownership and approvals
Act, verify, and improve
Keel prepares or performs approved work, records the result, and keeps the related systems, documentation, and customer workflows in sync.
- Governed automation
- Complete action history
- Continuous improvement
Powered by Keel Insights
AI that understands the customer—not just the prompt.
Keel Insights is the shared data and intelligence foundation behind every Keel MSP offering. It grounds AI in each customer’s current environment, service commitments, standards, policies, documentation, operational history, and strategic priorities—giving every workflow the context it needs to produce a useful next step.
“What changed across my managed customers?”
“Which customers need attention right now?”
“What should happen next?”
Keel Insights · Connected context active
Identify the highest-priority work across our managed customers.
Three items require attention.
- Endpoint protection coverage has fallen below the approved standard for two customers.
- Four identity-policy exceptions require review before upcoming client meetings.
- Backup maturity should be added to one customer’s roadmap and budget.
One platform. Every client workflow.
Build a connected operating model from insight to action.
Understand every customer.
Connect the systems running your MSP and turn fragmented customer data into one current, usable intelligence model.
Align, advise, and govern.
Use shared evidence to evaluate technical standards, manage compliance, maintain documentation, and lead customer strategy.
Deliver, support, and enforce.
Keel is designed to extend the same shared intelligence into service management, routine support, and controlled configuration enforcement.
Built for the MSP ecosystem
Keep your tools. Connect the intelligence. Automate the work.
Keel operates across the systems already supporting your customers. It connects their data and context so intelligence, decisions, and approved work can move across the stack without replacing the platforms your team depends on.
Discuss your stack- PSA & service
- ConnectWise PSA
- RMM & network
- NinjaOne · Datto RMM · Auvik
- Microsoft & identity
- Microsoft 365 · Defender · Entra ID
- Security & awareness
- KnowBe4 · Proofpoint · Blackpoint · Cisco Umbrella
- Backup & resilience
- Datto BCDR · Cove
See the autonomous MSP in action
Scale the business—not the manual work.
See how Keel MSP uses Keel Insights to connect your existing stack, understand every managed customer, and build controlled automation around the way your team already works.